The Challenge

Independent professionals in personal service industries often struggle with managing appointments and scheduling, which are crucial for efficient service delivery. The client required a powerful tool to manage appointments, providers, and services intelligently and automatically, optimizing time and improving customer service. The solution needed to cater to diverse business types and foster seamless interaction with consumers.

Laptop mockup showing web application dashboard with donut chart.
We have been working with DigitalProjex for 3 years, it was a before and after for our company. From the beginning they knew how to interpret and develop a system that would adapt to our needs, optimizing our times making us more efficient, while improving the experience of our clients. The human team is excellent and they always make us feel backed up.
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Elena Amil Director of the Butterfly Medical Center
Web application UI mockup showing calendar and list views.

The Solution

DigitalProjex developed Klendar, a multi-channel platform built using GeneXus, equipped with state-of-the-art interfaces and tools for creating exceptional customer experiences. Key functionalities include:
Comprehensive dashboard for business management.
Calendar for scheduling and tracking appointments.
Automated reminders to improve efficiency.
Virtual assistant “Ramona” for conversational interaction via WhatsApp, Messenger, and CMS.
Customizable settings for personalized business operations.

The Result

Klendar has transformed the way businesses manage their operations, offering a robust platform to organize, schedule, and optimize services. It provides a web portal tailored to the corporate identity of each client, enabling full control over business processes. The integration of GeneXus modules ensures a reliable and scalable solution for customer service management.

Collage of web application UI screens featuring dashboards and calendars with central K icon

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